Stay safe at Chelidonia 2020

Chelidonia Villas & Suites are open for summer 2020! Our services are up and running, we have done our utmost to ensure a both safe and pleasant stay! Greece and especially the Cyclades are among the safest spots in Europe.
During the draconian lockdown imposed by the Government of Greece we constantly monitored the events related to the spreading of COVID19 worldwide. The result is the StaySafe at Chelidonia program, aiming to surpass the required WHO precautionary measures in:

  • staff anti-virus hygiene special trainings

  • architectonic and procedural security measures

  • personal protective equipment everywhere

  • assigned physician is standby, testing available

Despite of an early outbreak in February the pandemy never really took hold of Greece due to the early and strict lockdown measures. This proved a success story we try to build upon with the StaySafe at Chelidonia program.

The StaySafe at Chelidonia 2020 program in detail

  • Greek hospitality without shaking hands and avoiding close physical contact.

  • Immediate notification of our assigned physician in case of suspicious symptoms. COVID19 tests available.

  • Certified training of our staff in anti-vius hygiene measures

  • Monitoring of third parties entering Chelidonia premises and informing about mandatory social distancing

  • Mandatory staying at home for staffers in case of any illness symptoms has always been Chelidonia standard. Now we added: Return to workplace only with a negative test 14 days after contact with a confirmed case.

  • Providing appropriate Personal Protective Equipment to staffers.

  • Training staff on the COVID19 suspected case management plan.

Front Desk

Reception is the only common area for our guests.

  • All surfaces regularly cleaned and disinfected.

  • Hand sanitizers and Personal Protective Equipment at the entrance.

  • Installation of plexiglass in the reception between guests and staff

  • Upon request Chelidonia Villas & Suites receptionists inform about the StaySafe program and provide information on local heaslth services

  • Provision of protective equipment gloves, disposable masks, sanitizers

  • Extension of check-in (15:00) and check-out (11:00) period. Villas & Suites thoroughly disinfected & ventilated.

  • Express private check-in to avoid passing by the reception on request.

Housekeeping

  • Breakfast is served in the private patio of each villa or suite

  • Masks and gloves mandatory for housekeeping staff

  • Following the mandatory advice of Greek health officials we had to minimise guest contacts with our housekeeping staff. So room service is only done on request and when guests are not present.

  • Disposable covers on remote controls, replaced after check-out.

  • Hand sanitizers all around, amenities (tissue boxes vanity kit, dental kit, shaving kit, etc.) on request as well as irons & iron boards

  • Minibar products can be ordered through the digital concierge (Chelidonia Luxury Suites only)

  • Plunge pools undergo the appropriate maintenance processes, as well as specific daily cleaning and disinfecting measures. Fresh pool towels every day. (Chelidonia Luxury Suites only)

  • After departure, all surfaces are thoroughly disinfected with a steam cleaner.